Voice Mail

Voice Mail
Add Voice Mail to an Unlimited WavePhone or Regional WavePhone line for only $5 more a month.

How To Set Up Your Voice Mailbox  
The first time the voice mailbox is accessed it must be from your home phone. You will be prompted to create a personalized passcode, record a personal voice signature, and record a personal greeting.

• Dial *9 or your telephone number from your home phone
• Create a new personal passcode of four to twenty digits
• Record a name announcement
• Record a personal greeting or select one of the standard greeting options
• Prompts will allow you to correct any announcements or messages
• To update your greetings in the future, press 3 after logging into your voice mailbox for the greetings menu

• Check your voice mail, set preferences and manage features online at www.mywavephone.com
• Use your voice mailbox PIN to log in
• View the Wave Phone Portal Guide for instructions

How To Check Your Voice Mail  

FROM HOME:

• Dial *9 or your telephone number and enter your PIN when prompted
  
  NOTE: If you have a new voice mail, you will notice a “staggered” dial tone when you pick up the line.This will continue until you have checked your voice mail.
  

AWAY FROM HOME:

• Dial your telephone number and press the star (*) key during the outgoing greeting, then enter your PIN when promted

ONLINE:

• Log into the Wave Phone Portal at www.mywavephone.com

Voice Mail Navigation & Features  

• To save messages, press 2
• To fast-forward 5 seconds during message playback, press 99
• To rewind 5 seconds during the message playback, press 77
• Press # to keep the current message and skip to the next message
• To delete a message, press 3
• To reply to a message, press 4
• Press 0 for helpful hints

• Each message is time and date stamped
• Messages can be up to 2 minutes in length
• You can store up to 30 messages or 60 minutes worth of messages
• Messages can be saved for up to 30 days.

Phone User's Guides

For more information on using your Wave Phone service, please view the Phone User's Guide or Phone Quick Reference Guide:

Voicemail upgrade applies to current Wave phone customers with voicemail service either included with their existing phone package or added on to their package for an additional monthly fee. If you do not have voicemail with Wave, please order online or call 1-866-928-3123 to order.

Wave phone service not available in all areas. Other restrictions may apply. Call for complete details.