Contact Us

We’re here to help—on the phone, via email, or in person!

Scam Alert: We have learned of a pop-up message appearing online indicating Wave is associated with a virus protection system. If you see this message, do not call them or give them any information. This is a scam. If you have a virus scan, please run it. If you don’t have a virus scan, Malwarebytes is free and available online.
By phone:

Technical Support Phone Hours
24 hours a day, 7 days a week

Customer Support Phone Hours
Monday – Friday: 7:00 a.m. to 8:00 p.m.
Saturday: 8:00 a.m. to 7:00 p.m.
Sunday: 9:00 a.m. to 2:00 p.m.


For general inquiries about Wave services, please submit a Customer Service Request Form.
For technical support for your Wave service, please submit a Technical Support Request Form.

In person:

Make payments, add services, pick up/return equipment, try before you buy with on-site service and product demonstrations, and more at our Wave office locations.