Contact Us

We’re here to help—on the phone, via email, or in person!

Washington TV Customers: KIRO is currently experiencing a problem sending their feeds to us for Channels 7 and 107. As a result of their issue, you may experience intermittent visual tiling. KIRO’s engineers are working on a solution but do not yet have an expected resolution time.
By phone:

Technical Support Phone Hours
24 hours a day, 7 days a week

Customer Support Phone Hours
Monday – Friday: 7:30 a.m. to 8:00 p.m.
Saturday: 8:00 a.m. to 7:00 p.m.
Sunday: 9:00 a.m. to 2:00 p.m.


For general inquiries about Wave services, please submit a Customer Service Request Form.
For technical support for your Wave service, please submit a Technical Support Request Form.

In person:

Make payments, add services, pick up/return equipment, try before you buy with on-site service and product demonstrations, and more at our Wave office locations.