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Contact Us
We're here to help- on the phone, via email, or in person!
By phone:
- 1-866-928-3123
- Technical Support Phone Hours
24 hours a day, 7 days a week
Billing and Sales Phone Hours
Monday - Friday: 7:30 a.m. to 8:00 p.m.
Saturday: 8:00 a.m. to 5:00 p.m.
Sunday: 9:00 a.m. to 1:00 p.m.
Online:
- For general inquiries about Wave services, please submit a Customer Service Request Form.
- For technical support for your Wave service, please submit a Technical Support Request Form.
In person:
Make payments, add services, pick up/return equipment, try before you buy with on-site service and product demonstrations, and more at our Wave office locations.
Washington Locations
- Bangor
Monday - Friday: 8:30 a.m. to 5:30 p.m.
24-hour Drop Box for Payments
2720 Ohio Street
Silverdale, WA 98315 - Belfair
Monday - Friday: 8:30 a.m. to 5:00 p.m.
(Closed from 1:00 - 2:00 p.m. daily)
Saturday: 9:00 a.m. to 1:00 p.m.
23910 NE State Highway 3
(in Chamber Building)
Belfair, WA 98528 - La Conner
Monday - Saturday: 8:00 a.m. to 5:00 p.m.
(Closed from 12:00 to 1:00 p.m. daily)
24-hour Drop Box for Payments
115 South Maple Avenue
La Conner, WA 98257 - Port Angeles
Monday - Friday: 9:00 a.m. to 5:00 p.m.
24-hour Drop Box for Payments
725 E. First Street
Port Angeles, WA 98362 - Port Orchard
Monday - Friday: 8:30 a.m. to 5:30 p.m.
Saturday: 9:00 a.m. to 6:00 p.m.
24-hour Drop Box for Payments
4519 SE Mile Hill Drive
Port Orchard, WA 98366 - Sequim
Monday - Saturday: 8:30 a.m. to 5:30 p.m.
(Closed from 12:00 to 1:00 p.m. daily)
24-hour Drop Box for Payments
153 S. Sunnyside Avenue
Sequim, WA 98382 - Silverdale
Monday - Saturday: 9:00 a.m. to 6:00 p.m.
24-hour Drop Box for Payments
9853 Silverdale Way NW
Suite #102
Silverdale, WA 98383 - Stanwood
Monday - Saturday: 9:00 a.m. to 6:00 p.m.
(Closed from 12:00 to 1:00 p.m. daily)
24-hour Drop Box for Payments
9300 271st NW
Suite B-1
Stanwood, WA 98292
Oregon Locations
- Canby
Monday - Friday: 8:00 a.m. to 5:00 p.m.
(Closed 12:45 to 2:00 p.m. daily)
24-hour Drop Box for Payments
353 NW 2nd Ave.
Canby, OR 97013 - Sandy
Monday, Wednesday - Friday: 9:00 a.m. to 6:00 p.m.
Tuesday: 10:00 a.m. to 7:00 p.m.
(Closed 12:45 to 2:00 p.m. daily)
36653 Highway 26
Sandy, OR 97055 - Sheridan
Monday - Friday: 9:00 a.m. to 6:00 p.m.
(Closed 12:45 to 2:00 p.m. daily)
24-hour Drop Box for Payments
430 S. Bridge Street
Sheridan, OR 97378 - Stayton
Monday - Friday: 9:00 a.m. to 6:00 p.m.
(Closed 12:45 to 2:00 p.m. daily)
24-hour Drop Box for Payments
277 3rd Ave.
Stayton, OR 97383 - Woodburn
Monday - Friday: 9:00 a.m. to 6:00 p.m.
Saturday: 10:00 a.m. to 2:30 p.m.
24-hour Drop Box for Payments
669 Glatt Circle
Woodburn, OR 97071
California Locations
- Auburn
Monday - Wednesday, Friday: 8:00 a.m. to 5:00 p.m.
Thursday: 8:00 a.m. to 6:00 p.m.
24-hour Drop Box for Payments
1015 Lincoln Way
Auburn, CA 95603 - Garberville
Monday - Friday: 8:00 a.m. to 5:00 p.m.
(Closed from 1:00 to 2:00 p.m. daily)
24-hour Drop Box for Payments
615 Bear Creek Road
Garberville, CA 95542 - Lincoln
Monday - Friday: 8:00 a.m. to 5:00 p.m.
24-hour Drop Box for Payments
554 E Street
Lincoln, CA 95648 - Rocklin
Monday - Friday: 8:00 a.m. to 6:00 p.m.
Saturday: 10:00 a.m. to 4:00 p.m.
24-hour Drop Box for Payments
4120 Citrus Ave
Rocklin, CA 95677 - West Sacramento
Monday - Friday: 8:00 a.m. to 6:00 p.m.
Saturday: 10:00 a.m. to 4:00 p.m.
1031 Triangle Court
West Sacramento, CA 95605 - Woodland
Monday - Friday: 8:30 a.m. to 5:30 p.m.
1296 E Gibson Road
Suite D
Woodland, CA 95776
