The most common questions regarding the Wave All-In-One Home Network Gateway can be found below. For the comprehensive user's guide, please click here.
|Channels: A vertical menu that lists all available channels|
|Recorded TV: A list of all of the programs you've recorded|
|Search: Options to search for programs by titles, keyword, or category|
|On Demand: Contains the TV On Demand library of all available titles|
|Home Network: An easy way to enjoy media stored on your computer from the comfort of your TV|
|SuperTicker: The SuperTicker lets you stay on top of the latest news, sports scores, and stocks without missing your show|
|Games: A variety of classic games like Blackjack and Slotmachine|
|Settings: A category that allows you to customize your Home Network|
|Messages: A place to receive messages about Wave services and updates|
|Phone: A list of recent phone calls from your incoming lines|
|TV Music: A collection of TV music channels to match your taste and mood|
|News: A filter that displays all of the 24-hour news channels and current news programming|
|Kids: Access all children's programming in one consolidated list|
|Sports: A filter that displays all available sports content|
|Movies: A filter that displays all available movies, including live and recorded TV as well as TV On Demand|
|HDTV: A filter that displays all of the high-definition content|
|Favorites: A filter that lets you add your favorite TV, video, photo, and music content to one convenient place|
TIME: With the current time, you'll know when your show begins.
CURRENT CHANNEL: Displays the channel that is playing in Mini TV. If the program is recorded, an icon will display the current status (i.e. play or pause).
MINI TV: Lets you keep watching your program while you browse.
FOCUS: The current selection is in the focus area of the menu. When cards are in focus, they appear raised and highlighted.
VERTICAL LIST: Contains all of the items in the current horizontal category.
INFO PANEL: Depending on the item in focus, this area either provides more information about that item or a selection of choices for that item.
CARD: Items in vertical lists are called cards.
CATEGORY: Items in the horizontal band are called categories. When a category is in focus, the name of the category appears in the top of the focus area.
When you press INFO with an item in focus, you'll get a list of options for that item in an action menu. Use the up and down arrow buttons to scroll through your action menu options.
Action menus have a focus, just like the main menu. To select an option, bring it into focus and press OK. To close the action menu, either select close or press the left arrow button.
The main menu contains a group of filter cards that only show you the types of programs for that category. Filters include TV Music, News, Kids, Sports, Movies, and HD. Each filter will display live TV as well as recorded, TV On Demand, and PPV programs that fit that category.
Like the Channels category, the TV Filters have a Change Time Slow card that allows you to browse up to two weeks into the future to see what's on. You can also use the BACK and NEXT buttons to move through time.
TV Filters also have a preview panel to the right that displays upcoming shows for live TV channels in focus and additional information for other types of programs. For live TV channels, you can navigate this panel the same way as the Channels category.
Once you've pressed the MENU button to bring up the main menu, the top level of choices will appear in a horizontal band; use the left and right arrow buttons to browse through your choices. There are a couple of features to be aware of with the horizontal categories:
Locking by Channels or by Rating
Lock the rating or channel by choosing it, and then pressing OK on the remote. When you lock a rating, all ratings for more restrictive content are also locked. For example, if you lock the TVPG rating, then the TV14 and TVMA ratings are also locked automatically. When unlocking, the reverse is true.
If the V-Chop in your TV is enabled, you may see a black screen after turning to a channel with blocked content. No guide menu, flip bar, sound effects, or any other audio or video are shown or heard. To correct this, change to an unblocked channel, or disable all V-Chip functions and use the parental control features provided by the Media Gateway system to regulate viewing.
Turning Off Parental Controls
To unlock or change all parental control settings, go to the Settings category, scroll to the Parental Controls card, and then press OK. Follow these instructions to unlock selected items:
Unlock for a Specified Amount of Time:
RATING: You can lock individual ratings by pressing OK on the focus. Locking a rating locks all higher ratings above it.
MINI TV: Your current program, if unlocked, will continue to play in the Mini TV.
LOCK ICON: The Lock icon displays if the item is locked.
CATEGORY TITLES: Category titles display the parental control category.
HELP: Help explains details about the currently-selected rating.
Creating a PIN
Changing a PIN
You can choose to turn off the PIN prompt before a TV On Demand or PPV purchase from the Parental Control section. Select the On Demand/Pay Per View card and press OK to turn the PIN prompt on or off.
The following LED displays are visible on the Wave All-In-One Home Network Gateway Server:
The Mini TV lets you keep an eye on what you're watching while you're browsing the menu. The Mini TV will show you what's currently playing. To enjoy the media in the Mini TV full-screen, press ZOOM on your remote control. To watch Live TV regardless of what's playing in the Mini TV, press LIVE TV.
Home Network allows you to stream media from any server in your home, such as your computer, to your Wave All-In-One Home Network Gateway. Because the Gateway Server is DLNA-based, it is completely plug and play; if your computer is connected to your home network and has a DLNA server, you should automatically see that computer listed in the Home Network category of the main menu.
To make sure that Home Network will function properly, make sure that:
Although any DLNA server will work with Home Networking, the following DLNA servers have been fully tested with your Wave All-In-One Home Network Gateway:
When you first bring the Home Network card into focus, you'll see all of your connected devices. If one isn't showing up, select Search for Media Servers and choose Search. If connected properly, any new devices will then appear.
You can expand the amount of hard drive storage on your Gateway Server by connecting a DVR-certified eSATA external hard drive. When you first connect the external hard drive to the Gateway Server, you'll see a dialog on all connected Gateway Clients indicating that the drive needs to be formatted.
You can choose to respond on any Gateway Client; formatting can take up to 30 minutes, and you will lose any existing content on the drive.
Before you physically disconnect an external hard drive, you must eject it using software. Although the external hard drive is connected only to the Gateway Server, you can eject any external hard drive using any Gateway Client.
To do this, go to the Settings category on the main menu and choose External Hard Drive. Choose disconnect and wait for notification that you may now disconnect the drive.
Setting Up Your External Hard Drive:
Disconnecting Your External Hard Drive:
Disconnecting an external hard drive while it is in use can result in corrupting stored data.
Your All-In-One Home Network Gateway comes with Caller ID services. When you first begin using the service, on-screen caller ID is turned on by default. When you press OK with the phone card in Settings selected, you'll be able to turn off both the Caller ID and Call List features for each individual phone line.
You'll see each phone line listed along the horizontal band, with the options for each in the vertical. To turn a feature off, press OK to clear it. You'll also be able to customize the display time for call indicators that appear when you have an incoming call.