Wondering about the speed of your Wave internet connection? When browsing online, it’s normal to notice varying speeds from one site to another, or even on different pages within one site. Why? When you request information from a website, there are many paths it must cross before the information appears on your computer screen, and that information can only travel as fast as the slowest connection along the way.
To help eliminate these inconsistencies while testing the speed of your internet connection, Wave provides a speed test designed to test your connection within our network. Since many factors can affect your access to individual websites, we cannot guarantee the same connection speed in every online interaction.
Please note: Most performance issues can be addressed simply by shutting down background internet programs and bypassing additional network equipment.
Since many factors can affect your access to individual websites, we cannot guarantee the same connection speed in every online interaction. Speed variations are due to a variety of factors, including network traffic, the number of people conducting the test simultaneously, or any number of hardware and/or software capabilities or limitations of the computer, modem, or router. However, if you consistently receive poor performance, we can have a technician examine the connection in your home.