Enhanced Voice Mail Help

Add Voice Mail to your Unlimited WavePhone™ or Regional WavePhone™ service for only $5/month!

How To Set Up Your Voice Mailbox

The first time the voice mailbox is accessed it must be from your home phone. You will be prompted to create a personalized passcode, record a personal voice signature, and record a personal greeting.

  • Dial *9 or your telephone number from your home phone
  • Create a new personal passcode of four to twenty digits
  • Record a name announcement
  • Record a personal greeting or select one of the standard greeting options
  • Prompts will allow you to correct any announcements or messages
  • To update your greetings in the future, press 3 after logging into your voice mailbox

WavePhone™ Portal

Check your voice mail, set preferences, and manage features online via the WavePhone™ Portal

For assistance with the WavePhone™ Portal features, please see the WavePhone™ Portal Help page.

How To Check Your Voice Mail

From Home:
Dial *9 or your telephone number and enter your PIN when prompted.
Note:If you have a new voice mail, you will notice a "staggered" dial tone when you pick up the line.This will continue until you have checked your voice mail.

Away From Home:
Dial your telephone number and press the star (*) key during the outgoing greeting, then enter your PIN when prompted.

Online:
Check your voice mail, set preferences, and manage features online via the WavePhone™ Portal

Voice Mail Navigation and Features

To save messages, press 2

To fast-forward 5 seconds during message playback, press 99

To rewind 5 seconds during the message playback, press 77

Press # to keep the current message and skip to the next message

To delete a message, press 3

To reply to a message, press 4

Press 0 for helpful hints

Each message is time and date stamped

Messages can be up to 2 minutes in length

You can store up to 30 messages or 60 minutes worth of messages

Messages can be saved for up to 30 days.